At a glance
We collect and use personal information to respond to enquiries, assess and recruit candidates, support placements, manage business relationships and operate our website. We do not sell personal information. You can contact us about your information at info@fsi-worldwide.com.
1. Who we are
This website is operated by FSI Worldwide Limited (“FSI”, “we”, “us”). FSI is responsible for the personal information described in this notice, except where another organisation independently determines how that information is used (for example, an employer). For questions about this policy or personal information, email info@fsi-worldwide.com.
2. Data protection standards
We handle personal information in accordance with data protection laws applicable to our activities and aim to follow recognised data protection principles, including fairness, transparency, data minimisation, security and accountability. UK or EU data protection requirements may apply to particular activities depending on the circumstances.
3. Who this policy covers
This policy covers visitors to our website, people making enquiries, job candidates and workers, and representatives of employers, clients, suppliers and other business contacts. Additional privacy information may be provided when you enter a particular recruitment or employment process.
4. Information we collect
The information we collect depends on how you interact with us. It may include:
- contact and identity details, such as name, email address, telephone number, location and nationality;
- professional information, such as skills, work history, qualifications, languages, CVs and role preferences;
- enquiry and correspondence details, applications, registrations and communications with FSI;
- where relevant to a particular recruitment or placement, additional verification, immigration, employment, reference, assessment or other documentation;
- website and technical information, such as IP address, device or browser information, pages visited, security logs and referral or campaign information where collected.
Some recruitment activities may involve more sensitive information, including health or background-check information. Where this is necessary, we will identify an appropriate legal basis and provide further information as required. Please avoid submitting sensitive details through general website forms unless requested.
We may also obtain information from recruitment partners, employers, referees or publicly available professional sources where appropriate. If you do not provide information needed to assess an application or respond to an enquiry, we may be unable to proceed.
5. How and why we use information
We use personal information for the following purposes, as relevant:
- responding to enquiries and managing relationships with employers, partners and other contacts;
- registering and assessing candidates, communicating about opportunities and facilitating recruitment and placement;
- verifying qualifications and documents, supporting ethical recruitment and addressing concerns or complaints;
- managing contracts, administration, records, compliance, audits and legal obligations;
- operating, maintaining and protecting our website, systems and services.
Where UK or EU GDPR applies, processing will rely on an appropriate lawful basis depending on its purpose, including consent, steps requested before a contract, performance of a contract, legal obligation or legitimate interests. Our legitimate interests may include managing recruitment, maintaining business relationships, protecting systems and demonstrating ethical recruitment. Where special-category information is processed, an additional legal condition will be required. You may withdraw consent where we rely on it, without affecting earlier lawful processing.
We do not ordinarily use website submissions to make decisions with legal or similarly significant effects based solely on automated processing. If this changes for a relevant activity, we will provide the information required by law.
6. Who we share information with
We may share relevant information, where appropriate, with FSI staff and group or associated operations; prospective or current employers and recruitment partners; service providers supporting our technology, communications and administration; government and regulatory authorities; and professional advisers, insurers or auditors. Sharing is limited to what is appropriate for the relevant purpose and subject to applicable safeguards.
Candidate information may be shared with employers or recruitment partners as part of consideration for suitable roles. We aim to explain the relevant process to candidates before or during their participation. We do not sell personal information.
7. International processing and transfers
FSI operates internationally. Personal information may be accessed, processed or stored in countries outside your country of residence, including where our teams, employers, partners or service providers operate. Data protection standards may differ between those countries. Where law requires safeguards for an international transfer, we use an appropriate transfer mechanism or other lawful basis relevant to the circumstances. You may contact us for further information about safeguards applying to your data.
8. How long we keep information
We retain personal information for as long as reasonably necessary for the purposes described in this policy. The period depends on the type of information, the stage and outcome of any recruitment or placement, our relationship with you, operational needs, the potential for disputes and any applicable legal, regulatory, contractual or audit requirements.
We review information and delete, anonymise or otherwise deal with it when it is no longer required, subject to applicable obligations. A request for deletion will be considered in light of any lawful reasons for continued retention.
9. Your rights and choices
Depending on the laws applicable to your information, you may have rights to access it, correct inaccuracies, request deletion or restriction, object to certain uses, receive certain information in a portable form and withdraw consent where consent is the basis for processing. These rights may be subject to legal conditions and exceptions.
To make a request, contact info@fsi-worldwide.com. We may need to verify your identity and will respond within the time required by applicable law. You can also ask us about the legal basis for a particular use of your information.
10. Complaints
If you have concerns about our handling of personal information, please contact us at info@fsi-worldwide.com so that we can consider them. Where applicable, you may also complain to the relevant data protection authority, including the UK Information Commissioner’s Office or an appropriate EU supervisory authority.
11. Security
We use technical and organisational safeguards appropriate to the nature of the information and the risks involved. These may include access controls, secure transmission, supplier arrangements and internal procedures. No internet-based service can guarantee absolute security. We will assess and report personal data incidents where required by applicable law.
12. Cookies and third-party content
Our website may use technologies needed to operate forms, maintain site functionality and protect the service. We may also use third-party content, including embedded videos, which can process information or set cookies when activated. Where consent is legally required for non-essential cookies or similar technologies, we will seek it. Details may change as the website evolves.
13. Children
Our recruitment services are intended for adults. We do not knowingly seek personal information from children through our recruitment registration process. Please contact us if you believe a child has submitted personal information in error.
14. Changes to this policy
We may update this policy to reflect changes in our operations, services or legal requirements. The latest version will be posted on this website with an updated date. Where required by law, we will provide additional notice.